URBAN MYST

Dear valued customer, We hope this letter finds you well and you are enjoying your experiences while shopping at Urban Myst Alternatives. We are writing to address a recent issue that affected our credit card terminal, resulting in charges made from purchases at our store to be stuck in a pending state and as a result not fully clearing your bank or credit card for any transactions made at our store via card from July 6th 2023 until August 1st 2023. We sincerely apologize for any inconvenience this may have caused you during this period if you had noticed pending charges not clearing. We want to assure you that this issue has been resolved as of August 1st, 2023. On this date, we where able to manually process the settlements from these charges so that any charges you may have seen as "pending" are now accounted for and settled appropriately from this period. As a result of this technical error, you may have seen pending charges on your bank statement for the affected dates, even..

Primary location: New Berlin United States