JOSH BURLEY

Technical Lead Manager and designer of KMS/CMS application and infrastructure. Working with Low-touch Support Operations leads orgs such as Ads, Analytics, Geo, and YouTube, we designed a new system that supports dynamic content delivery for the majority of Google consumer products. This new system supports multi-channel delivery across web, mobile, in-product, and canned responses. This is a global Google scale system which touches every Google customer daily. The authoring, publishing and delivery infrastructure is a fully automated self service system employed by Google teams worldwide. It includes tightly integrated, one-click content translation requests in order to support its global reach.