BAYESIAN

Even if your customers registered (i.e. Opted-in) on your business website, SPAM Filters and Email Services have no way to know that to justify Deliverability!... Emails get sent to emailed recipients Junk/SPAM mail folder based upon many factors... "Add specific addresses or domains as "safe" so they aren't automatically marked as SPAM by Gmail. This list is known as a "Whitelist"…if you want to accept all email sent from Wharton…This is something you have to do - our Support teams can't do it for you."