KIND HEARTS - Key Persons
I've always enjoyed wrapping my head around maths, starting back in primary school and carrying on up until university but I left to pursue my interest in accounting. As I was growing up, my mother was a carer for many years so I've seen how much domiciliary care contributes to supporting an independent and fulfilling life at home. This experience drew me to work for Kind Hearts Care.
I absolutely love my job, ensuring everything is accurate and easy to understand. I also have the added bonus of being able to get out and meet our service users both for a chat and when assisting with care calls. I am always on hand to help and have built a great relationship with them.
I am learning a lot about business and the care sector. It's a great industry to be in, ensuring people are happy and fulfilled in their later stages of life.
Job Titles:
- Registered Managing Director
I first started my homecare journey at the age of 21. Originally planning to be a hairdresser, I found, while studying at Guildford College, I very much enjoyed the older ladies who came to have their hair done. After completing my hairdressing NVQ, I decided to try care work and I absolutely loved it. I worked for a fantastic company that set a great example of how care should be delivered; completely personalised with compassion, care and respect. I worked at this company for 7 years until it was unfortunately bought out.
Over the years I have built my business knowledge in many different ways from running a breakfast and after-school club with children to founding, growing and solely running a netball club for 15 years consisting of 250 members at its peak.
Since leaving school I had only worked in the travel industry. In 2016 I decided to go into care as the flexible hours worked around my travel job and my love of netball, I have never looked back and decided to move into care full time soon after starting.
I absolutely love making a difference in my service users' lives and enabling them to stay independent at home where they can be happiest. I have built great relationships with my service users and regularly check in to ensure they are ok. I've been with Kind Hearts Care right from the start and was promoted to Field Supervisor in April 2022. I am enjoying extending my knowledge and learning more about what happens behind the scenes to help me assist my service users further. I'm very much a team player and love that my new role enables me to support all of my team and ensure they have the tools they need to deliver good care and build good relationships with their Service Users.