DO MY EXAMS

The reports deals with the issue of efficient IT spending on infrastructure of the company such as incompatible, unsuited and glitch-prone reservation system that has not been handling 45000 calls per day in an effective manner. Due to the fact that, the seven incompatible reservation system has not been handling the phone calls in right way, the marketing expenditure of the company has gone to waste. Do My Exams Ltd is one of the valuable and renowned second largest cruise companies,which has been founded in Norway, and it is based in Miami, Florida in the US. The ultimate mission of the company is customer centric, in which, it always strives to deliver the best vacation experience and high level of service to its clients. The threefold business strategy of the company consists of: revenue growth, reducing cost and design better cruise experience.Tom Murphy, the CIO of Do My Exams Ltd has beenfacing the problem of assuring an optimum alignment of the information technology (IT)..

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