PERSEUS GROUP SOFTWARE

Using voice of customer research, we identify where our clients are falling short on their brand promise and help them take decisive actions to impact buyers and communities... Our focus has always been on providing home builders with analysis and strategies based on detailed customer feedback. We inspire organizational change and help builders and developers to create a network of customers enthusiastically recommending you to their family and friends... We collect detailed customer feedback using customer satisfaction surveys that reflect the very personal nature of the home-buying customer experience. We value the complete customer experience, including the rational and emotional; quantitative and qualitative experience. Our surveys show that 85% of homebuyer dissatisfaction is rooted in issues with the construction process and not the actual home. We focus on the 5 key areas of operational performance that make-up the core home building process.

Also known as: Perseus Group Software Corp

Primary location: Markham