CXREFRESH

We at CXREFRESH strongly believe that customer experience is definitely more than the philosophical statement. The quest to understand CX and the global methodologies that result in incredible ideas and solutions prompted us to create this forum... We at CXREFRESH also strongly believe that the CX strategies have to be revisited and refreshed periodically to adapt to the changing customer dynamics to deliver the best CX... Customer experience is the biggest differentiator and the factor for a business to sustain and flourish. In fact it has become the new BATTLE FIELD. Customer experience is alone driving the driving growth. Brands with superior customer experience bring in 5.7 times more revenue than competitors that lag in customer experience.