PROVIDENCE HOTELS - Key Persons
Job Titles:
- Senior Management Accountant
Job Titles:
- Accounts Assistant
- Accounts Assistant / Marketing
Job Titles:
- HR Officer
- Member of the Executive Team
Chantelle has enjoyed more than 30 years of service within hospitality and started her career as a receptionist at City Lodge Group in 1991 and immediately fell in love with the industry and its people.
Chantelle was later head hunted by Extrabold based in Johannesburg to fill the position of Director of Sales for Mount Grace Hotel. With Marriotts take over, she ran a sales team which was extremely successful in generating new business, both in-bound and domestic, as well as maintaining and growing existing business relationships and volumes.
Job Titles:
- Head of Revenue Optimisation
Cheri holds an LLB from the University of Stellenbosch and an MBA from the Graduate School of Business in Cape Town and has experience working with well-known hospitality brands such as Protea Hotels by Marriot, Tsogo Sun, The Cape Grace Hotel, The Saxon Hotel and Singita to name a few.
Heading up Revenue Optimization for Providence Hospitality in South Africa, Cheri brings experience from working within a variety of disciplines in the hospitality industry to her role. These commercial roles range from marketing and revenue management experience to the brokerage of hotel asset acquisitions and strategic consulting.
Cheri believes in continually empowering those around her to become the best versions of themselves and she firmly believes that through this extraordinary companies can be created.
Job Titles:
- Member of the Executive Team
- Director of Finance Projects
Job Titles:
- Director of Operations
- Member of the Executive Team
Job Titles:
- Facilities Manager
- Member of the Executive Team
Job Titles:
- Member of the Executive Team
- Revenue Optimisation Manager
Job Titles:
- Group Finance Manager
- Group Financial Manager
Elmarie has 27 years of work experience behind her as well as a BCom in Financial Management and diligently leads the Providence Hospitality finance team in South Africa,. Elmarie's areas of expertise include operational finance, financial systems, hospitality systems, internal controls, monthly reporting, budgeting, forecasting, cash management and cost control.
She has a demonstrated history as a finance manager, working for both local and international hotel groups such as Sun International, Radisson Blu and Westin@Marriott. She has overseen large finance teams for the last 16 years, has run projects in Zanzibar, Windhoek, Gaborone, Swaziland and Nigeria.
Elmarie has successfully managed the finances of countless hotels, as well as golf clubs, spa's, theatres and large-scale events such as Miss World, Miss South Africa and the Nedbank Golf Challenge.
Job Titles:
- HR Health & Safety Officer
Job Titles:
- Head of Sales & Marketing
- Member of the Executive Team
- Head of Sales & Marketing / Operations
Job Titles:
- Managing Director
- Member of the Executive Team
Job Titles:
- Manager
- Manager: Revenue Optimisation
Job Titles:
- Digital Marketing Manager
Job Titles:
- Head of Online
- Head of Online & Digital
Liam Alexander serves as the head of online and digital at Providence Hotels, a prominent company in the hospitality industry. With a Bachelor's degree in Commerce, majoring in Marketing, he demonstrates an impressive blend of academia and hands-on knowledge in the digital space.
Liam's career kicked off at Agoda.com, a renowned sister company to Booking.com. As a Market Manager, he was entrusted with the critical role of managing several hotels' online distribution, demonstrating his ability to drive strategic initiatives. His tenure at Agoda.com built a strong foundation, augmenting his skills in data analytics, hotel distribution, and digital marketing. Presently, at Providence Hotels, he oversees the digital marketing efforts of over 30 clients across three regions, underscoring his capacity to manage multiple high-stake projects simultaneously.
Beyond his professional commitments, Liam harbors a strong fascination for computers and artificial intelligence. He is passionate about constant learning and loves to stay updated with the latest advancements in his field. With an impressive track record and a penchant for adapting to new technologies, Liam Alexander continues to steer his team towards success, carving a niche for himself in the digital world.
Job Titles:
- Member of the Executive Team
- Compliance & Administration Manager / Finance
Nadine is a passionate, dedicated and highly motivated hotelier with more than 25 years of experience in the hospitality sector. She has worked for leading 5-star hotels in Germany, Switzerland, England and South Africa and holds formal qualifications in Business Management.
As Director of Operations, Nadine is responsible for the performance of Providence Hospitality's South African property portfolio. She is an all-rounder and a problem solver who has successfully managed projects ranging from the openings of new hotels to extension and development projects. Her areas of expertise include operations management, strategy development, financial management, budgeting, forecasting, revenue management, systems and control implementation, human resources, talent development and project management.
Neil has been active within the hospitality industry for 24 years and during this time has worked and contributed to all aspects of hotel operations from entry level line staff positions to hotel general management and executive level positions within both international and regional corporate support offices.
Neil's career started with Protea Hotels in 1998 where he completed in-service hospitality management training within the group through the Granger Bay Hotel School, a division of the University of Cape Town.
Covering all aspects of hotel operations through departmental placements in all operating areas. From hotel operations within Protea Hotels, Neil then moved into hotel interior planning, design and procurement where he was responsible for all aspects of hotel procurement, supplier negotiations, hotel relations and breaking into new and dormant African markets and re-establishing relationships with high-net-worth clients and increasing the company footprint. Neil was later given shareholding within the same company.
Neil then moved his focus into business development for an international hotel management company - The Radisson Hotel Group - where he was responsible for management agreement deal generation, stakeholder/investor relations, contract negotiations, market analysis and debt and equity partner relations. During his time within this role, he concluded and was part of generating more than 40 hotel management deals in both new and developing countries with assets valued in excess of 1,2 billion USD in more than 30 African countries and was part of a dynamic team of hotel developers responsible for multiple brand growth on the African continent.
After spending 5 years in business development, Neil moved within RHG to the position of Area Brand Manager (Africa & Indian Ocean Islands) and he was responsible for ensuring the company's brand visions, integrity and identities were followed across all aspects of operating and developing hotels under all RHG brands. Neil consulted both internally, to general managers and executives and externally to current and future owners to enhance their understanding of the company brands and business directives as well as the company's aspirations within Africa.
In February 2019 Neil joined Providence Hospitality (Providence Hotels) and has been instrumental in ushering the company into commercially readiness and gearing the structure up for portfolio growth. Neil is part of the Providence Hotels global steering committee who are the key decision makers for all global SA and UK business development, strategic advisory and operational and developmental requirements for the group.
Job Titles:
- SEO Specialist
- SEO Specialist / Executive Team Operations Finance Marketing
- Webmaster & SEO
Job Titles:
- Director of Business Development
- Member of the Executive Team
Sybrand has been active in the financial services industry for nearly 8 years. As a dedicated leader and business professional, Sybrand' s greatest strengths lie in his, hard work and ability to foster teamwork.
He thrives on challenging tasks that require analytical thinking and strategic problem-solving. With a passion for continuous learning, Sybrand constantly seeks opportunities to expand my knowledge and stay ahead in the dynamic business landscape.
His unwavering work ethic enables him to tackle complex projects and deliver exceptional results. Moreover, he firmly believes in the power of collaboration and teamwork, recognizing that diverse perspectives and collective efforts drive innovation and success.
Sybrand completed his degree in Financial Management degree whilst playing professional cricket for the Cape Cobra's (Western Province). He also completed his Masters in Business Administration (MBA) through the university of Stellenbosch Business School. Sybrand joined Fairtree in 2017 as Investment Specialist, focusing on investment portfolio structuring for high-net-worth individuals and families.
Sybrand started incorporating private market exposure to client portfolios and in his last years within Fairtree, focused purely on private market exposure. In 2021, Sybrand relocated to the Netherlands with his family and performed a dual role as Global Investment Specialist along with a leadership role as Director Of Operations within the broader Fairtree Operational Real Estate team. Sybrand commitment to empowering team members, fostering a supportive environment, and leveraging their unique talents, helped achieve shared goals. Sybrand is now focusing all his time on the commercial and business development portion of the business.
Job Titles:
- Member of the Executive Team
- Head of Food & Beverage
Job Titles:
- Digital Market Manager
- Digital Marketing Manager
Job Titles:
- Director of Finance
- Member of the Executive Team