MCSHEFFERTY

Continuous discovery enables regular engagement with your users and customers, providing continual insights to inform product decisions, measure success and provide confidence that you are delivering value... Summary: Working with the senior leadership team, product outcomes were defined. We identified and prioritised a number of journeys on which to focus. We defined product health metrics, utilising the HEART framework. We established a regular cadence of qualitative user research, performing user interviews every two weeks... Helping organisations solve the right problems and deliver the right solutions quicker.