CALLTAKER

Calltaker is a cloud-based SaaS solution, ready to go immediately. Simply register and begin your 1 month free trial, with access to all the features within the system, and fully configurable. After a month, either set up your monthly or annual subscription, or simply allow your account to expire... Calltaker.co is a product of Synagen Systems Pty Ltd. 39 St Paul St., Randwick, 2032, Australia. Ph +61-447012217... Calltaker provides a highly sophisticated service request workflow management system that enables business process flow control, overdue escalation management, service delivery team queue management, enforce KPI's, request authorisation (eg, dept manager must authorise a staff request for a new computer), automatic email notification.