HALL GREEN SURGERY - Key Persons
Job Titles:
- Member of the Practice Management Team
- Supervisor
Job Titles:
- Trainee Reception / Admin
Job Titles:
- Male / Partner / Safeguarding Lead
Job Titles:
- Administration / Care Navigation
Job Titles:
- Trainee Reception / Admin
Job Titles:
- Member of the Practice Management Team
- Supervisor / IT Lead
Job Titles:
- General Enquiries Lead / Administration
Job Titles:
- Member of the Practice Management Team
- Lead Secretary / Supervisor / Reception
Our receptionists main role is patient care and they provide a service that is directed by putting our patients safety, care and confidentiality first. Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with patient records and carrying out searches and practice audits. All our receptionists have a QA Level 2 Award in Basic Life Support and Management of Anaphylaxis. Our receptionists work to the same confidentiality guidelines as our clinicians.
Job Titles:
- Member of the Practice Management Team
- Practice Manager
Job Titles:
- Member of the Practice Management Team
- Assistant Practice Manager / Medicines Coordinator
Job Titles:
- Clinics Management Lead / Protocols Lead