DOWD AGENCIES - Key Persons


Adam Laroche

Job Titles:
  • New Business Liaison / Personal Lines Account Manager

Amy Negron

Job Titles:
  • Personal Lines Account Manager

Antonio Goncalves

Job Titles:
  • Account Executive

Becca Sutter

Job Titles:
  • Accounting Clerk

Becky Adorno

Job Titles:
  • Personal Lines Assistant Account Manager / New Business

Brenda Hoschouer

Job Titles:
  • Marketing Associate

Carol Bliss

Job Titles:
  • Commercial Lines Senior Assistant Account Manager

Catherine Hess

Job Titles:
  • Account Manager Trainee

Catherine Palazzo

Job Titles:
  • Commercial Lines Assistant Account Manager

Cynthia Heffernan

Job Titles:
  • Personal Lines Department Manager

Dana Valentini

Job Titles:
  • Personal Lines Account Manager

Danielle Rusciano

Job Titles:
  • Personal Lines Assistant Account Manager

David Hess

Job Titles:
  • Account Executive

David W. Griffin Jr. - SVP

Job Titles:
  • Senior Vice President
  • Senior Vice President of Sales
  • Senior Vice President of the Dowd Insurance Agencies
David W. Griffin Jr. is senior vice president of The Dowd Insurance Agencies. With more than 13 years of experience in the insurance industry, Dave has been a proud member of The Dowd Agencies since June 2009 as a second-generation member of his family. He began his career as a property and casualty underwriter for Liberty Mutual in 2007, after graduating from Bentley University with a bachelor's degree in finance. Dave achieved his Certified Insurance Counselor (CIC) designation in December 2014 and actively attends annual update classes. Currently, Dave is an active volunteer for numerous community organizations, including sitting on the board of directors at the Children's Study Home in Springfield, Greater Springfield Convention & Visitors Bureau, River Valley Counseling Center and United Way of Pioneer Valley. A member of BusinessWest's 40 Under Forty Class of 2017, Dave currently resides in Longmeadow with his wife, Corinne, and their two children, David III and Lilly.

Diane Gibbons

Job Titles:
  • Personal Lines CSR

Diane Lafleche

Job Titles:
  • Small Business Unit Supervisor

Dianne Blanchette

Job Titles:
  • Senior Commercial Lines Account Manager

Elizabeth McGivney

Job Titles:
  • Senior Personal Lines Account Manager

Erin Condon

Job Titles:
  • Small Business Unit Account Manager

Evan Dowd - VP

Job Titles:
  • Assistant Treasurer
  • Vice President
Evan came aboard as an account executive in the fall of 2019, joining his brother Jack as a fifth-generation employee of The Dowd Agencies. Having previously worked for two top regional insurance companies in Boston, he gained extensive industry knowledge and brings invaluable experience in sales, claims adjustment, underwriting and other aspects of the business to his role as a commercial lines producer at Dowd. A 2013 graduate of Bates College, Evan is a licensed Property and Casualty Insurance Producer and is working toward his Chartered Property Casualty Underwriter (CPCU) designation. Returning to his roots, he currently lives in Longmeadow.

Fabian Gonzalez

Job Titles:
  • Staff Accountant

Filipa DaSilva

Job Titles:
  • Small Business Unit Account Manager

Heidi Jo Soovajian

Job Titles:
  • Senior Personal Lines Account Manager

Jacqueline Routhier

Job Titles:
  • Title: Claims Concierge

James Pigot

Job Titles:
  • Retirement Services Associate

Jane Stopa

Job Titles:
  • Personal Lines Account Manager

Janice Perreault

Job Titles:
  • Administrative Executive

Jared Rollins

Job Titles:
  • Wealth Advisor / Branch Operations Manager

Jennifer Lawton

Job Titles:
  • Vice President of Insurance Operations
Jennifer Lawton has been with The Dowd Agencies since 2014 and has nearly three decades of experience in the field. In her current role, Jennifer provides leadership in the development, implementation and oversight of systems and procedures that align with organizational strategic initiatives for the achievement of business results. Jennifer also serves as the primary advisor to the company's senior executive leadership team on operational efficiencies. A Certified Insurance Service Representative (CISR), Jennifer received her associate degree in business from Holyoke Community College. She is the chairperson and program coordinator for the Distinguished Young Women of Greater Easthampton, a scholarship program for high school girls. Jennifer lives in Southampton with her husband and two children, and enjoys traveling and reading in her free time.

Jessica Smith

Job Titles:
  • Personal Lines Assistant Account Manager

Joe Chaves

Job Titles:
  • Account Executive

John Clancy

Job Titles:
  • Director, HNW Risk Services ( Life, LTC, DI ) & Executive Benefits / NQ Deferred Comp, Corporate Buy - Sell Key Person Coverage

John E. Dowd Jr. - CEO, President, VP

Job Titles:
  • CEO
  • President
  • Vice President
  • President and CEO of the Dowd Insurance Agencies
John E. Dowd Jr. is president and CEO of The Dowd Insurance Agencies. John represents the Dowd family's fourth generation in the agencies, founded by his great-grandfather in 1898. Today, John, together with his partners David W. Griffin Sr. and David W. Griffin Jr., proudly continue the legacy of providing professional service to individual clients and businesses. A 1980 graduate of St. Michael's College, John is an Accredited Advisor in Insurance (AAI) and a Licensed Insurance Advisor (LIA). John began his insurance career as an underwriter for the Fireman's Fund Insurance Company and joined The Dowd Insurance Agency in 1982. While he has extensive experience in many facets of the insurance business, John's primary focus is commercial property and casualty. John is very active in the community, serving on numerous boards including the Massachusetts Association of Independent Agents, Sisters of Providence Ministry Corp., Sisters of Providence Health System, Longmeadow Youth Sports Council, Lake Sunapee Protective Association, Lake Sunapee Yacht Club and Holyoke Lions Club. He also serves on advisory councils such as Central Mutual Insurance and Safeco Insurance Company, among others. John and his wife, Linda, reside in Longmeadow. John E. "Jack" Dowd III represents the fifth generation of the Dowd family to be employed at The Dowd Insurance Agencies. He graduated from Saint Michael's College with a B.S. in business administration and received his MBA from the University of Notre Dame Mendoza College of Business.

Jon D. Lumbra - CFO, VP

Job Titles:
  • Chief Financial Officer
  • Vice President
  • Vice President of Administration
  • Chief Financial Officer and Vice President of Administration / Managing Partner of Dowd Financial Services, LLC
As vice president and chief financial officer (CFO), Jon Lumbra is responsible for all the company's financial functions including accounting, audit, treasury and corporate finance. He also leads all human resources activities and is the Managing Partner of both the Benefits and Wealth Divisions. His career spans nearly 20 years of varied experience in financial management, business leadership and corporate strategy. Before joining Dowd in May 2016, Jon served as Controller for Loomis Communities, an organization that enriches the lives of older adults. Prior to that, he served as Treasurer for the City of Holyoke, Mass. Jon is a graduate of Southern New Hampshire University, and is a long-time board member of both the Holyoke Visiting Nurse Association and Pathlight where is also the Board Treasurer. Jon lives in Southampton with his wife Patricia and their three children. Jon lives with his wife, Patricia, and three children in Southampton.

Joseph Cuozzi

Job Titles:
  • Partner, Private Wealth Management

Joseph Pigot

Job Titles:
  • Partner, Retirement Plan & Corporate Services

Kathy Lee

Job Titles:
  • Personal Lines Account Manager

Katie Keir

Job Titles:
  • Personal Lines CSR

Kelly Porfilio

Job Titles:
  • Personal Lines Assistant Account Manager

Keri Rusciano

Job Titles:
  • Personal Lines Account Manager

Kirk Mackey

Job Titles:
  • Employee Benefit Consultant

Laura O'Hara

Job Titles:
  • Commercial Lines Assistant Account Manager

Leah Ryan

Job Titles:
  • Commercial

Leslie Vlastos

Job Titles:
  • Personal Lines Account Manager

Linda Alstede

Job Titles:
  • Senior Commercial Lines Account Manager

Lisa Fox

Job Titles:
  • Senior Personal Lines Account Manager

Lisa Hibbert

Job Titles:
  • Senior Commercial Lines Account Manager

Marie Fortin

Job Titles:
  • Administrative Assistant

Mark R. Lussier

Job Titles:
  • Account Executive

Marylinda Kruzel

Job Titles:
  • Small Business Unit Account Manager

Matthew Collier

Job Titles:
  • Administration and Finance Support Assistant

Mel Heishman

Job Titles:
  • Personal Lines Account Manager

Michael S. Lussier

Job Titles:
  • Account Executive

Michael Wellman

Job Titles:
  • Senior Personal Lines Account Manager

Michelle Poske

Job Titles:
  • Personal Lines Account Manager

Mike Rzepka

Job Titles:
  • Account Executive

Mike Smith

Job Titles:
  • Account Executive

Nicole DiTrocchio

Job Titles:
  • Senior Personal Lines Account Manager

Nicole Tereso

Job Titles:
  • Personal Lines Assistant Account Manager

Paul Hamel

Job Titles:
  • Benefits Account Manager

Racheal Lemon

Job Titles:
  • New Business Liaison / Personal Lines Account Manager

Rebecca Kubosiak - CMO

Job Titles:
  • Marketing Director

Rebecka Lamarine

Job Titles:
  • Small Business Unit Account Manager

Robert W. Gilbert

Former partner and Chairman of the Board Robert W. Gilbert retires after 43 years of dedicated service to The Dowd Agencies. After being promoted to vice president in 2017, David W. Griffin Jr. became the new third partner at The Dowd Agencies in 2018.

Rose Cash

Job Titles:
  • Small Business Unit Account Manager

Ryan Ferriter

Job Titles:
  • Financial Advisor

Sharon Green-Gras

Job Titles:
  • Bookkeeper
  • Receptionist

Shelby Benoit

Job Titles:
  • Title: Claims Concierge

Stephan Corbin

Job Titles:
  • Account Executive
  • Employee Benefits Manager

Tayler Egler

Job Titles:
  • Personal Lines Account Manager

Terry Orr

Job Titles:
  • Personal Lines Account Manager

Tracy Negron

Job Titles:
  • Personal Lines Account Manager

Trista Burke

Job Titles:
  • Small Business Unit Account Manager

Vonetta Walker

Job Titles:
  • Wealth / Benefits Client Services Associate

Wayne Kapinos

Job Titles:
  • Account Executive