SERVICE DESIGN TOOLKIT

The toolkit was translated into English and launched via the European SPIDER project. This Interreg IVB NWE project aims to use service design to activate young people on the labor market, to let elderly live independently for longer, and to create a culture change within local authorities. SPIDER clusters and distributes knowledge on service design transnationally between 10 partners based in the UK, Ireland, France and Belgium... This toolkit is an introduction to the methodology of service design