NCLOUDS - Key Persons
Amy Osmond Cook, PhD, is the chief marketing officer of nClouds. She has previously served as CMO to three technology companies and is the founder of Stage Marketing, a full-service digital, experiential, and partner marketing agency. She has been serving as adjunct faculty at ASU, the University of Utah, and BYU intermittently for 25 years. Amy is an experienced editor and writer with bylines appearing everywhere from blogs and newspaper columns to books and business magazines such as Forbes and Entrepreneur. Amy received her PhD in organizational rhetoric from the University of Utah and conducts original research on various aspects of leadership and motivation.
Carlos Rodriguez began his career early, working as a software engineer while still in his senior year in college. He described that experience as "… a great opportunity because it allowed me to work while finishing my studies." Carlos graduated with an Engineering degree in Computer Science from the Universidad de San Carlos de Guatemala.
Prior to his graduation, a friend told Carlos about nClouds and explained nClouds' innovative company mindset. Because he thrives on learning the newest technologies and solving the most challenging problems, Carlos investigated nClouds, which resulted in Carlos accepting a position at nClouds as a Senior DevOps Engineer after his graduation in 2017. Based on his aptitude, leadership skills, and commitment to personal development, Carlos was promoted to DevOps Team Lead in 2021, where he became a troubleshooting Jedi and a prolific technical blogger.
In the past year alone, Carlos has made 1,344 contributions to GitHub, in addition to creating innovative solutions to help nClouds' clients achieve their goals. The joy he gets from troubleshooting and utilizing his technical expertise is why he says, "Give me something that is not working properly, and I'll figure it out and fix it in the best possible way." Yet, Carlos does not rest on his laurels. He has also developed Kubernetes implementations including custom scaling metrics for Kubernetes. Additionally, Carlos led the development of the nClouds nCodeLibrary.
The nCodeLibrary is nClouds' repository for infrastructure as code (IaC) programs. These are pre-designed configurations that automate & apply best practices to resource provisioning on AWS. These nCodeLibrary bundles are real-world cloud infrastructure packages built with our code libraries that help you build, automate, manage, and support cloud infrastructure. These packages are categorized under common topics like Serverless K8s, EKS, Lambda, and Networking. Not stopping there, Carlos keeps one eye on the future.
"As personal research, I've been looking into Web3 development and blockchain." Web3 is an idea for a new iteration of the World Wide Web based on blockchain technology, which incorporates concepts like decentralization and token-based economics. Looks like we'll be seeing another blog post from Carlos in the near future.
Garima joined nClouds in 2021 because she wanted to lead the company's initiatives related to employee learning and overall employee development. Her role is a mix of Learning and Development, Diversity Management, Performance Management, and Employee Engagement.
Garima has 13+ years of rich experience in professional training in the SaaS, e-commerce, utilities, banking, real estate, lifestyle, and insurance industries, and more than four years of experience working with start-ups.
She is a Six Sigma - Green Belt, Dale Carnegie, and Modern Applied Psychology certified professional and has an MBA in Human Resources from the Symbiosis Institute of Management Studies in Pune, Maharashtra, India.
When she's not training and developing employees, Garima enjoys making DIY arts and crafts, shopping, traveling, and baking with her kids.
Kelly joined nClouds as COO in May 2022. "I am honored to serve as the chief operating officer at nClouds," he says. "I have the opportunity to work with the service delivery and finance teams to accelerate the tremendous foundation of the nClouds team to a highly scalable platform for growth."
His favorite quotation from "The Road Not Taken" resonates strongly with his approach to decision-making. "When faced with choices in business and personal life, I try to consider the less-traveled paths, the paths that lead to adventure and challenge."
Kelly applies the learnings from his father to his career. "I am where I am today because of my father. From my earliest working memories, my father instilled in me the importance of representing and honoring our family name," he says. "My dad taught me that the work that I do isn't only a reflection of myself but is a reflection of my family. I have taken this lifelong lesson to heart and strive to work with complete integrity and diligence in every assignment and responsibility."
He enjoys working with and building teams that allow team members the opportunity to not only show but expand their talents, capabilities, and capacity. "I believe in being grateful and showing this to those I associate with by acknowledging and recognizing their impact for good."
Mariem joined nClouds in 2021 because she admired the company's values, particularly "Challenge the status quo." She loves the diversity and flexibility that nClouds offers and the opportunity to apply her technical and leadership skills.
Mariem is a cloud engineer and Agile enthusiast with more than five years of experience in IT roles. She began her career as a technical solution consultant at Hewlett Packard Enterprise and then moved to SaaS provider Apptio as a solution engineer.
Mariem has an Engineering degree in computer science from the University of Mathematical, Physical and Natural Sciences in Tunis, Tunisia. She applies adaptability, perseverance, and critical thinking to her role as an nClouds Customer Success Manager.
When she's not busy keeping nClouds' customers happy, Mariem enjoys watching documentaries, going out for long walks, and spending time with her family.
Job Titles:
- Project Manager
- a Customer Success Manager
Pradeep joined nClouds as a Customer Success Manager in 2020. He was attracted to the opportunity at nClouds to create innovative solutions and implement continuous process improvements.
Before joining nClouds, Pradeep managed the Project Management Office and individual projects at Serro, Inc., a provider of networking system design (NFV / SDN), workflow automation, and core code development in Toronto, Ontario, Canada. During his five years at Serro, he managed projects for companies such as San Francisco Airport, University of San Francisco, Netflix, Paypal, Snapfish, Calix, and Wish. Prior to that experience, he was a Project Manager at International Financial Data Services, a provider of technology and service solutions for companies in the financial industry.
At nClouds, Pradeep manages relationships with our clients and ensures that all projects are delivered on-time, within scope. He has a Bachelor of Science degree from Mumbai University in Mumbai, India.
When he's not focusing on flawless execution of projects at nClouds, he enjoys outdoor activities like traveling, camping, boating, cycling and hiking. When he's not outdoors, he plays video games and hangs out with family and friends.
Job Titles:
- VP BizDev & Alliances
- VP, Business Development & Alliances
Randy joined nClouds in 2017 because he wanted to be part of an enormously talented team that is filling a real market need - helping growth companies innovate faster by using a DevOps and cloud approach to modern infrastructure.
Randy caught the tech sector bug right out of college at a startup ad agency that grew by acting as an extension of their clients' teams, much like nClouds' service engagement model. An early DevOps advocate, he co-launched and led worldwide marketing for DevOps at IBM, and had prior marketing and business development leadership roles at startups and global brands including DataEase, NeuVis, Rational, and PwC's technology industry group. Randy applies his expertise building alliances and capitalizing on technology growth segments to nClouds.
He has an MBA from New York University. When he is not living a tech marketer's dream at nClouds, he (and wife) are raising three young (STEM) men, or hitting music festivals.
Sachin joined nClouds in 2018 because he admired the company's values and wanted to challenge himself, gain new skills, and learn about DevOps culture.
Sachin embraces continuous learning. His innate curiosity began when, as a child, he wanted to know, "How does it work? Let me check inside." Before joining nClouds, Sachin took training on the AWS cloud to gain more in-depth knowledge and enhance his skills. He has achieved AWS certifications as an AWS Cloud Practitioner, AWS Solution Architect - Associate, and AWS SysOps Administrator - Associate.
Sachin has a Bachelor's degree in Technology, Electrical, Electronics, and Communications Engineering from the Bhai Gurdas Institute of Engineering and Technology.
When he's not busy supporting nClouds' clients, he enjoys traveling with friends and family, playing table tennis, watching Netflix, and listening to music.
Scott joined nClouds in October of 2001 as the Major Account Representative. Having held a variety of positions in companies ranging from startups to global enterprises, Scott has gained a 360-degree view of how operational problems affect business performance. Experience in these areas has led Scott to his current position as Senior Account Manager at nClouds.
"I am excited for the opportunity to engage with nClouds customers to understand their unique technical, operational, and business challenges. Leveraging the unique experience nClouds has gained through thousands of DevOps engagements; this position allows me to deliver valuable insights to our clients that help them achieve their technical objectives and deliver value to their business."
Scott has a master's degree in business from the University of Denver, and an Engineering Degree from San Diego State University. When he is not working, Scott is focused on his family and enjoys golfing, hiking, dirt biking, and international travel.
Job Titles:
- Chief Revenue Officer
- CRO
Shaun joined nClouds as CEO in May 2022. "This role for me has been the result of a very intentional past two years of creating a vision in my head of what I wanted to be doing, where I wanted to be, and with whom I wanted to be doing it," he says. "Being able to actively choose where we go to work every day is something many people take for granted. I feel very fortunate and grateful to be here with this team at this point in time, looking at the opportunities we see in our future."
An experienced operator and entrepreneur who has founded and run multiple successful technology companies, Shaun is leading nClouds in its next phase of growth.
He is passionate about investing in the talents and skills of the nClouds team. "We intend to fulfill the potential of nClouds," he says. "This means playing to win by investing in our team, who will, in turn, invest their talents and skills in the success of our customers. We will invest in relationships, and we will invest in growth, not for growth's sake, but for the sake of helping each of our customers future-proof their organizations."
Shaun has an MBA in accounting and finance from the University of Utah David Eccles School of Business and a bachelor's degree in marketing/advertising from Brigham Young University. When he is not jamming with nClouds, Shaun enjoys outdoor sports: skiing, snowboarding, riding mountain bikes, water skiing, and wake surfing.
CEO Shaun Ritchie tells how nClouds, an AWS Premier Tier Services Partner, is investing in customer success by investing in the talents and skills of its team.
Job Titles:
- DevOps Engineer
- VP Operations
Umair is a leading DevOps engineer with a strong IT and networking background. He's passionate about achieving the best results for nClouds clients while formulating and implementing advanced technologies and business solutions that cater to a diverse range of needs.
As a solutions architect, Umair has extensive expertise in mobile banking, network design, IDS/IPS, project management, and operations. When he's not solving complex technical problems, he enjoys learning new technologies and software development tools.