NCS - Key Persons


Abel Ledezma

Job Titles:
  • Maintenance Technician

Alexa Gonzales

Job Titles:
  • Administrative Assistant

Allure Medi

Job Titles:
  • Spa and Rocky Mountain Plastic Surgery - Office Assistant
Jennifer was responsible for scheduling medical and spa procedures, daily reception duties, and minor bookkeeping duties.

Andrew Ross

Job Titles:
  • Maintenance Technician

Ashleigh Johns

Job Titles:
  • Property Manager
  • Member of IREM
  • Property Manager With Nevada Commercial Services, Inc
Ashleigh currently serves as a Property Manager with Nevada Commercial Services, Inc. Her Managment portfolio consists of retail, office and industrial buildings. She joined Nevada Commercial Services, Inc. in January 2019, after 7 years in Residential Property Managment. Experience Jan 2019-Current Ashleigh is an Accredited Residential Manager (ARM®) with the Institute of Real Estate Management. Ashleigh is currently working towards her Certified Property Manager (CPM®) certification. Ashleigh is an active member of IREM, Institute of Real Estate Management, where she serves on the Board of Directors, as well as the Young Professionals Committee Chairman. She is also a current member of the Northern Nevada NAIOP.

Audrey Horning

Job Titles:
  • Assistant Property Accountant
Audrey joined Nevada Commercial Services in July of 2021. She currently assists in the day to day operations of residential property management across many portfolios. She assists to ensure tenants are happy and comfortable in their homes. Experience July 2021 - Current Nevada Commercial Services, Inc - Assistant Property Accountant, Administrative Assistant Education

Brendan Carlson

Job Titles:
  • Property Manager
Brendan is currently working in the Residential Division of Nevada Commercial Services, Inc., as a Property Manager under Vanessa Wood. Experience 2020 - Current

Brittany B. Diehl - CEO, President

Job Titles:
  • Chief Executive Officer
  • President
Brittany currently serves as the Chief Executive Officer as well as a Property Manager for Nevada Commercial Services, Inc. In addition to overseeing the other managers and managements systems, her management portfolio consists of over 1.7 million square feet of office, retail and industrial space and associations totaling over 400 acres of land. She joined the group in 2004 and aided in the transition of the management portfolio from Grubb & Ellis|NCG to Nevada Commercial Services, Inc. Brittany was awarded with the CPM designation from the Institute of Real Estate Management.

Christy Locke

Job Titles:
  • Property Manager

Dagon Allen

Job Titles:
  • Maintenance Technician

Danny Raya

Job Titles:
  • Assistant
  • Property Manager
Danny joined Nevada Commercial Services, Inc. in January of 2022 as an Administrative Assistant, serving under our Chief Operating Officer, Senior Commercial Property Manager, and other Property Managers. As of recent, Danny has moved over to our Residential Division, to learn from our Senior Residential Property Manager, as he looks to continue to expand and grow with NCS. Prior to joining our team, Danny worked as a community manager for multiple residential management companies in the Reno/Sparks area. Experience 2022 - Current Nevada Commercial Services, Inc. - Assistant Property Manager, Administrative Assistant 2021 - 2022 Vistar Retail West - Inventory Control Coordinator 2020 - 2021 AMC LLC - Community Manager 2019 - 2020 Avenue 5 Residential - Community Manager 2015 - 2019 Kromer Investments Inc. - Community Manager, Assistant Community Manager, Leasing Consultant Education Danny studied Criminal Justice at Truckee Meadows Community College in 2011 Danny is an Accredited Residential Manager (ARM®) with the Institute of Real Estate Management (IREM®).

Dennis Easley

Job Titles:
  • Director of Maintenance
Prior to coming to work for Nevada Commercial Services, Inc., Dennis had an extensive background in the maintenance field. Currently, he is responsible for 9 properties including professional office buildings, retail outlets, and professional associations. Experience 2003 - Current

Eleanor McCrea

Job Titles:
  • Receptionist

Emiley Mitchell

Job Titles:
  • Administrative Assistant

Emily Kramer

Job Titles:
  • Office Manager
  • Inc. in 2014 As an Administrative Assistant
Emily joined Nevada Commercial Services, Inc. in 2014 as an Administrative Assistant and is currently serving as Office Manager. Under her current role she is handling various office responsibilities; including HR matters, OSHA compliance, IT support, program development, organizing office functions and other various office projects. She also handles the review and occasional drafting of leases/legal documents. Experience 2014-Current

Jennifer Bourne

Job Titles:
  • Administrative Assistant
  • Receptionist
Jennifer Bourne joined NCS as the Receptionist and quickly moved into an Administrative Assistant role. Jenn currently assists two of our property managers, supporting them with the day-to-day operations to ensure both tenants and property owners are satisfied. Jenn helps to maintain and organize our internal records, while also backing up our Receptionist answering phones, responding to emails and many other general office duties. Experience February 2024-Present Nevada Commercial Services, Inc - Administrative Assistant, Receptionist

Jennifer Stein

Job Titles:
  • Senior Property Manager
Jennifer Stein's nearly eight-year tenure at Nevada Commercial Services is a testament to her unwavering commitment and passion for the field of property management. Her dedication to helping others, coupled with her love for Northern Nevada and commitment to professional growth, makes her a distinguished figure in the commercial real estate community. As she continues to tackle new challenges and seize opportunities for learning and leadership, Jennifer remains a beacon of excellence and service in Nevada's commercial real estate landscape. Experience 2016-Current

Johnathon Wilson

Job Titles:
  • Administrative Assistant

Judy Fitzgerald

Job Titles:
  • Property Manager
Judy currently manages a portfolio of more than 250 units. She works closely with our leasing staff and senior management team to meet and exceed the needs of our clients and tenants. Experience 2022-Current Nevada Commercial Services, Inc. - Property Manager, Administrative Assistant 2019-2022 FPI - Regional Portfolio Manager, Property Manager and Assistant Manager 2018-2019 AMC - Property Manager Southwest Village, Assistant Manager Zephyr Pointe 2013-2018 Fore Property - Assistant Manager, Leasing-Zephyr Pointe & Whittell Pointe 2011-2013 Greystar - Assistant Manager, Leasing-The Trails at Pioneer Meadows Education

Kaitlin McGrane

Job Titles:
  • Senior Property Manager
  • Assistant Property Manager for the Residential Division
Kaitlin McGrane brings a wealth of experience and dedication to her role at Nevada Commercial Services, having joined the team in August of 2019. With a background in property management dating back to 2015, Kaitlin briefly explored the realm of real estate investment before returning to her passion for managing properties. What she loves most about her job is the opportunity to help people and tackle new challenges every day, keeping her engaged and on her toes. Northern Nevada holds a special place in Kaitlin's heart, offering a diverse array of outdoor activities right on her doorstep. She eagerly anticipates the upcoming summer season and looks forward to spending time at the lake. Kaitlin's dedication to her profession has not gone unnoticed, as evidenced by her receipt of the IREM 30 under 30 award in 2023 and local recognition as ARM of the Year. Currently serving on the board for the local IREM chapter as Secretary and on the Associate Board for the National IREM Foundation, Kaitlin is actively pursuing her CPM certification with IREM, further solidifying her commitment to excellence in property management. Experience 2019-Current Kaitlin serves as an Assistant Property Manager for the Residential Division of Nevada Commercial Services. She is responsible for daily operations of approximately 9 properties in the Reno-Sparks area, along with her administrative and maintenance team. Kaitlin's portfolio consists of approximately 250 units.

Kate Pensotti

Job Titles:
  • Property Manager
  • Inc. As a Property Manager
Kate joined Nevada Commercial Services, Inc. as a Property Manager in February 2020. Prior to joining NCS, she excelled in mini storage consulting for 7 years. She started her real estate career at Chase International Real Estate as a Marketing Assistant and followed through on her goal to become a Realtor and Property Manager. Beyond real estate, she also spent time as a family placement and marketing manager at College Nannies + Sitters + Tutors. It was at College Nannies where she implemented marketing plans, focused on client retention, business development through networking and relationship building. Experience 2020-Current

Lindsey Juriaan

Job Titles:
  • Senior Vice President - Commercial Management

Lindsey Sloan

Job Titles:
  • Administrative Assistant

Mari Monroe

Job Titles:
  • Property Manager
Mari Monroe started with us in June of 2021. She began as an Administrative Assistant, and recently moved into an Assistant Property Manager position. Experience 2021 - Current Nevada Commercial Services, Inc. - Assistant Property Manager, Administrative Assistant Education Professional Affiliations

Marlynn Murillo-Saldana

Job Titles:
  • Property Accountant
Marlynn, who has been a valued member of NCS since 2017! Her 7th work anniversary is coming up this October 2024. Marlynn served as receptionist handling inbound phone calls, inbound and outbound mail services, tenant relations, and office orders.

Meet Jennifer

With nearly eight years of dedicated service under her belt at Nevada Commercial Services (NCS), Jennifer Stein has carved a notable path in the realm of property management. Her journey in this field began almost simultaneously with her tenure at NCS, marking an impressive career built on passion, expertise, and a heartfelt commitment to service.

Megan Page

Job Titles:
  • Leasing Professional

Michael Caudell

Job Titles:
  • Vice President - Accounting

Michele Merritt-Gardner

Job Titles:
  • Property Manager

Monika Brzeska

Job Titles:
  • Property Manager
Monika joined Nevada Commercial Services, Inc. in September of 2023 as an Administrative Assistant. Prior to joining our team, Monika worked as a Commercial Property Manager in San Jose, California. Monika is an experienced professional with a diverse administrative and law background. She is skilled in developing relationships and providing exceptional individualized service. She is organized, and an independent worker with strong time-management skills. She is able to establish priorities, identify relevant information, apply real estate/law knowledge into situations and find solutions! Experience 2023-Current Nevada Commercial Services, Inc - Administrative Assistant 2020 -2023 The Nicholson Company - Commercial Property Manager 2010 -2023 H & R Real Investments - Property Manager Education Professional Affiliations

Niki Wilcox

Job Titles:
  • Property Manager
Meet Niki Wilcox, your dedicated property manager! Niki started with NCS in 2021. With Niki's dedicated service at NCS, and her experience as a Commercial Property Manager, she is your go-to expert for all things property-related. Niki's passion for her job shines through her love for the dynamic challenges that come with property management. She thrives on solving problems and embraces the constant learning opportunities this career offers. Building relationships with a diverse range of people is another aspect she cherishes. Niki Wilcox is more than just a property manager; she's a dedicated professional with a passion for excellence, a love for Northern Nevada, and a commitment to continuous growth in the world of Real Estate Management. Experience 2021 - Current

Raquel Ford

Job Titles:
  • Assistant
  • Property Manager

Rob Miller

Job Titles:
  • Maintenance Technician
  • Maintenance Technician for Nevada Commercial Services, Inc
Rob is a Maintenance Technician for Nevada Commercial Services, Inc., maintaining commercial properties for the company. Experience 2016-Current

Ronald E. Jones - Chairman

Job Titles:
  • Chairman
  • Member of the Institute of Real Estate Management Ron
  • President and CEO for Nevada Commercial Services, Inc
Ron serves as the President and CEO for Nevada Commercial Services, Inc. Ron created Nevada Commercial Services, Inc., as of February 1, 2005, to acquire the management portfolio formerly owned by Grubb & Ellis|NCG, which he was a key principal in developing. Experience 2005 - Current Ron was the Director of all property management at Grubb & Ellis|NCG, personally handling over 600,000 square feet of office, retail, and light industrial space. Ron started his own management company beginning with a 75-unit homeowners association. At the time he sold his business, his management portfolio consisted of 1,500 condominium units in 10 different associations, an apartment complex of 120 units, 200 single family residential rental units, and a 90,000 square foot industrial building. Ron is an active member of the Institute of Real Estate Management Ron also holds a Nevada Real Estate License and Property Management Permit.

Ryan Bonnenfant

Job Titles:
  • Maintenance Technician

Sala Family Dentistry

Job Titles:
  • Head

Sam Tyrer

Job Titles:
  • Maintenance Technician
Sam joined Nevada Commercial Services in 2017. He currently maintains residential properties - responding to work orders and continuously working on the upkeep of the properties. Experience 2017 - Current

Sandra Pair

Job Titles:
  • Vice President of Accounting
Sandra, the Vice President of Accounting at Nevada Commercial Services (NCS), joined the team in May 2012. She began her career at NCS as the Receptionist, swiftly moved to an Administrative Assistant position, and has been serving as VP of Accounting since. Sandra's journey in the accounting field aligns well with her innate strengths-problem-solving, organization, and meticulous attention to detail. These skills not only make her adept at her job but also fuel her passion for helping clients manage their financial needs and build meaningful relationships along the way.

Shannon McGuffey

Job Titles:
  • Maintenance Technician
Shannon joined Nevada Commercial Services in 2019. He currently maintains commercial properties - responding to work orders and continuously working on the upkeep of the properties. Experience 2019 - Current Nevada Commercial Services, Inc. - Maintenance Technician Education Professional Affiliations

Silver Legacy

Job Titles:
  • Banquet Beverage Supervisor
Education 2014 - University of Nevada, Reno Bachelor of Science Degree, Nutrition

Stacy Cohn

Job Titles:
  • Property Manager
Stacy joined Nevada Commercial Services in September 2024 as a Commercial Property Manager. Stacy has been in this industry just shy of seven years. She has managed multiple flex-industrial, retail, mixed-use, warehouse, and office properties. Stacy got her start in the commercial property management field as an office administrator. Her enthusiasm for learning and her enjoyment for helping solve problems was quickly noticed, and she started down the path to becoming a property manager. As a native of Reno, Stacy is very familiar with the Northern Nevada area and has seen many changes in the real estate industry. Her roots in the Reno area and connections with local businesses help her continuously support each investment property as if it were her own. Stacy enjoys working with local companies to support our community and to help investors lower their costs while working with high quality businesses. Education is very important to Stacy. She is looking to further her knowledge with her supportive team and programs at Nevada Commercial Services. Experience 2024-Current Nevada Commercial Services, Inc. - Commercial Property Manager 2018-Sep. 2024 Commercial Project Management - Commercial Property Manager, Office Administrator Education Stacy is a Reno native and enjoys all the Northern Nevada area has to offer. Her favorite local event is the Rib Cookoff. She has been attending this event since she was a child and has been able to enjoy with her own kids throughout the years. Her greatest joy is spending quality time with her two spectacular kids. In her spare time, she likes to go on adventures with her best friend and take part in church events. Stacy enjoys all things nature and can often be found photographing flowers, landscapes, and changing leaves in the Fall. Lake Tahoe holds a special place in her heart. She always describes it as the most beautiful place on Earth.

Stephanie Virden

Job Titles:
  • Property Manager
Stephanie joined Nevada Commercial Services, Inc in 2020. She currently works as a Property Manager in our Residential Division. Stephanie manages a portfolio which includes several multi-family properties, condos and single-family homes, all ranging in size and location throughout Reno. Before working for Nevada Commercial Services, she worked as a Residential Property Manager for 4 years managing several large multi-family properties throughout Reno and as a Residential Real Estate Salesperson in San Diego, CA. Experience 2020-Current Nevada Commercial Services, Inc. - Property Manager 2016-2020 Kromer Investments - Property Manager

Tracy Reynolds

Job Titles:
  • Administrative Assistant

Trammell Crow

Job Titles:
  • Company - Property Management Accountant

Vanessa Wood

Job Titles:
  • Senior Vice President of Residential Property Management With Nevada Commercial Services, Inc
  • Vice President - Residential Management
Vanessa currently serves as the Senior Vice President of Residential Property Management with Nevada Commercial Services, Inc. Her portfolio consists of over 2,600 single family, multi-family, mobile home and self-storage units. Vanessa joined our team in Winter of 2016. She brings 13 years' experience in the Reno/Sparks Multi-Family Market. Vanessa currently serves as the Immediate Past Chapter President for the Northern Nevada/Tahoe Chapter 89 of the Institute of Real Estate Management. She is also a member of the IREM National Ethics Committee, & CREW of Northern Nevada. Experience 2016 - Current Nevada Commercial Services, Inc. - Senior Vice President of Residential Property Management • Vanessa oversees the Residential Portfolio for NCS. Vanessa works closely with the Residential Property Managers, support staff and the maintenance department to oversee the 2,600 units in the portfolio. • Vanessa is responsible for financial performance of the portfolio as well as the portfolio expansion. • Vanessa currently holds a Nevada Real Estate License with a Property Management Permit. • She is also a Certified Property Manager (CPM®) with the Institute of Real Estate Management (IREM®). • She is also an Accredited Residential Manager (ARM®) with the Institute of Real Estate Management (IREM®). Vanessa Wood, a proud Texas native, brings her unique blend of southern charm and professional expertise to her role at Nevada Commercial Services (NCS). Born and raised in Waco, Texas, Vanessa's roots are deeply embedded in the Texan culture, something she fondly carries with her, including her unmistakable Texas twang. Despite her deep love for Texas, Vanessa relocated to Nevada in 2003 with her husband, Nick, and has since embraced her new home. A mother to two first-generation Nevadan daughters, Brooklyn and London, Vanessa's family is her world. They share their home with Baylor Bear Wood, an Australian Labradoodle named after Baylor University, a nod to Vanessa's hometown and alma mater. When not at work, Vanessa is a constant presence on the sidelines, supporting her daughters in various sports from soccer and volleyball to golf and track. Leisure time is often spent on the beaches of Mexico or enjoying family trips to Disney. Vanessa's career in property management began in 2007, and she joined Nevada Commercial Services in December of 2016. Her journey in this field is marked by her passion for the challenges each new day brings, offering endless opportunities for growth and learning. At NCS, Vanessa values the supportive team and the nurturing work culture that promotes personal and professional development. As an active and respected member of the local professional community, Vanessa served as the president of IREM Chapter 89 during 2017-2018 and has been honored as CPM® of the Year in 2015 and ARM® of the Year in both 2012 and 2014, reflecting her commitment and excellence in her field. Vanessa's love for Northern Nevada is as profound as her commitment to her profession. She appreciates the region's stunning mountains and distinct seasons, particularly the snow-covered views of Mount Rose from her home. These scenic vistas not only enhance her daily life but also serve as a constant reminder of why she loves living and working in Northern Nevada. Vanessa Wood is a testament to the spirit of dedication and community at Nevada Commercial Services, embodying the essence of professional excellence and personal commitment. As she continues to lead and inspire, her story is one of success, grounded in her Texan roots and flourishing in the vibrant landscapes of Nevada

Yadhira Higareda

Job Titles:
  • Administrative Assistant