HEALTHCARE SERVICES GROUP - Key Persons


Aaron Cooper - CFO

Job Titles:
  • Chief Financial Officer
  • Accounting
Aaron Cooper, CPA joined HSG in November 2018. In January 2020, Aaron was promoted to Chief Financial Officer. Prior to joining HSG, he was a Partner with Brown Smith Wallace, LLP in St. Louis, Missouri. He spent more than 15 years in public accounting specializing in providing professional consulting and audit services to insurance companies across the United States. A member of the American Institute of Certified Public Accountants; Aaron has served two terms as President of the Show-Me Chapter of the Insurance Accounting and Systems Association ("IASA"). He has also taught a number of courses for IASA (local and regional conferences as well as national eLearning webinars). Aaron is a licensed CPA and a graduate of Truman State University with a Bachelor of Science degree in Accounting and a Master's of Accountancy.

Alexander Luebbert

Job Titles:
  • Senior Programmer Specialist

Austin Hollis

Job Titles:
  • Programmer Specialist

Becky Branson Hill

Job Titles:
  • Marketing and Communications
  • Marketing, Communications, and Information Systems
  • Vice President - Marketing, Communications & Information Systems Director / Executive Director, HSGCF
  • Vice President - Marketing, Communications, & Information Systems Director / Executive Director, HSG Charitable Foundation
Becky Branson Hill, MBA, Ed.D., joined HSG in March, 2015 as Director of Marketing, Communications, and Information Systems. Dr. Branson earned her Doctorate of Educational Leadership from St. Louis University and Master of Business Administration and Bachelor of Science (Marketing and Business Administration) from William Woods University. She previously served as an independent consultant and as Chief Accountability Officer for the Missouri Department of Elementary and Secondary Education.

Bern Orman

Job Titles:
  • Member of the HSGCF Board

Beth Smith

Job Titles:
  • Member of the HSGCF Board
  • VP Contracting & Insurance

Bethany Sellers

Job Titles:
  • Credentialing and Billing Specialist

C. Todd Ahrens

Job Titles:
  • Member of the MHP Board
  • Member of the MLA Board
  • Chairman / President / CEO / Hannibal Regional
  • President / CEO / Hannibal Regional

Carla Gilbert

Job Titles:
  • Director of Finance / Cedar County Memorial Hospital

Chandra Prasad

Job Titles:
  • Owner / Medical Director / Genesis Laser & Vein Center

Christen Schulenberg

Job Titles:
  • Underwriter II

Christy Carel

Job Titles:
  • Director of Member Services / Missouri Hospital Association

Craig Thompson - CEO

Job Titles:
  • Chief Executive Officer

Dana Frese

Job Titles:
  • Executive
  • CPCU, ARe Currently Serves As President / CEO for Healthcare Services Group, Previously Serving As Executive Vice President - Claims & General Counsel
He is a member of the American Bar Association, Missouri Bar Association, Cole County Bar Association, Missouri Organization of Defense Lawyers, Federation of Defense and Corporate Counsel, CPCU Society, Defense Research Institute, and the Professional Liability Underwriting Society. He is past President and former board member of the Missouri Organization of Defense Lawyers. He also serves on the boards of the Missouri Property and Casualty Insurance Guaranty Association and the Jefferson City Country Club. He is the President of the Parish Council for St. Stanislaus parish in Wardsville, Missouri. He holds a Bachelor of Science degree in Business Administration from Missouri Southern State College and a Juris Doctorate degree from the University of Missouri-Columbia. He has also completed the Executive Leadership certificate program through Cornell University.

Daniel Peters - Chief Legal Officer

Job Titles:
  • General Counsel

Darin Haug

Job Titles:
  • Member of the HSGCF Board
  • Chairman / Chief Medical Officer / Fitzgibbon Hospital
  • Chief Medical Officer / Fitzgibbon Hospital

David Niebruegge

Job Titles:
  • Member of the MLA Board

Debbie Pratt

Job Titles:
  • Chief Financial Officer / Washington County Memorial Hospital

Diane L. Light

Job Titles:
  • Chief Medical Officer
  • Member of the HSGCF Board

Eva Rohrbach

Job Titles:
  • Senior Risk Management Assistant

Frederick Heese - President

Job Titles:
  • President
  • Heese Consulting

Herb Kuhn

Job Titles:
  • Member of the HSGCF Board

Jeff Spray

Job Titles:
  • Claim Counsel

Jenie Call

Job Titles:
  • Underwriter II

Jennifer Walton

Job Titles:
  • Risk Management Consultant

Jerry Wilbers

Job Titles:
  • Information Technology Analyst

Jesse Muenks

Job Titles:
  • Vice President - Underwriting

Jessica Collier

Job Titles:
  • Human Resource Officer / Nevada Regional Medical Center

Joe Goedde

Job Titles:
  • Claim Counsel

Jon Davis

Job Titles:
  • Chief Financial Officer / Community Hospital - Fairfax

Jon Doolittle

Job Titles:
  • President / CEO / Missouri Hospital Association
  • President / CEO / Northwest Medical Center

Joni R. Wilbers

Job Titles:
  • Senior Claims & Legal Specialist

Julie Thomas

Job Titles:
  • Underwriter II

Karen Canter-Koester

Job Titles:
  • Member of the MLA Board
  • Chairman / Vice President / BJC Medical Group

Karla Clubine

Job Titles:
  • Executive Officer

Kay Stockenberg

Job Titles:
  • Production Coordinator

Kim Schlup

Job Titles:
  • Senior Marketing and Communications Coordinator

Lacey Carter

Job Titles:
  • Chief Nursing Officer
  • Member of the HSGCF Board

Laura Hirschinger

Job Titles:
  • Director of Risk Management and Patient Safety
  • Risk Management & Patient Safety
  • Risk Management Services

Lesli Briggs

Job Titles:
  • Risk Management Consultant

Leslie Jeffries - CHRO

Job Titles:
  • Director of Human Resources

Lewis Melahn

Job Titles:
  • Attorney at Law
  • Member of the MHP Board
  • Member of the MLA Board

Lisa Etter

Job Titles:
  • Claims Administrative Assistant

Lori Wightman

Job Titles:
  • Chief Executive Officer / Bothwell Regional Health Center

Madi Craighead

Job Titles:
  • Senior Accountant

Maria Todd

Job Titles:
  • Senior Accounting Supervisor

Melanie Gates

Job Titles:
  • Claims Specialist

Melissa Heaton

Job Titles:
  • Senior Account Executive
  • Senior Account Executive of Providers Insurance Consultants, Inc
Ms. Heaton serves as Senior Account Executive of Providers Insurance Consultants, Inc. Her duties include marketing physicians' professional liability, handling of the cyber liability programs, pre-underwriting, and account servicing for insured physicians. Ms. Heaton has 26 years in the insurance industry. She holds an Associate of Arts degree from Cottey College, Nevada, MO and the Certified Insurance Counselor (CIC) designation.

Michael Calhoun - CEO

Job Titles:
  • Chief Executive Officer
  • Member of the HSGCF Board

Michael Castellano

Job Titles:
  • Member of the MLA Board
  • Strategic Advisor

Michael Murphy

Job Titles:
  • Claim Counsel

Mike Poore - CEO

Job Titles:
  • Chief Executive Officer

Nathan Welser

Job Titles:
  • Senior Account Executive
  • Senior Account Executive of Providers Insurance Consultants, Inc
Mr. Welser serves as Senior Account Executive of Providers Insurance Consultants, Inc. Nathan's primary responsibilities include facilitating property and casualty program business for insureds in the healthcare field. His 20 years in the insurance industry have ranged from national account risk management to implementing marketing strategies for difficult to place risks. Mr. Welser holds a Bachelor's degree from Southern Illinois University.

Nicole L. Sublett

Job Titles:
  • Director of Claims & Compliance
Ms. Sublett joined HSG in 2017 after a successful career defending healthcare providers and hospitals in professional liability matters. She developed her niche in healthcare as a young lawyer representing the Missouri State Board of Registration for the Healing Arts. After leaving state government for private practice, Niki tried numerous cases to verdict and was awarded the Lawyers Weekly's Top Defense Verdict of the Year on several occasions. Niki's experience litigating medical malpractice cases provides a solid foundation upon which to base her claim management strategies and philosophy.

Ollie Green

Job Titles:
  • Claim Counsel

Paula Baker - CEO

Job Titles:
  • Chief Executive Officer
  • Member of the MHP Board

Raghavendra Adiga

Job Titles:
  • Member of the MLA Board
  • President & CEO / New Liberty Hospital Corporation

Randy Lueckenotte


Rylee Kempker

Job Titles:
  • Accountant

Sarah Terrace

Job Titles:
  • Deputy General Counsel

Sherry Hamby-Vance

Job Titles:
  • Exec. Director, Human Resources

Staci Walters

Job Titles:
  • Risk Management Consultant

Steve Pautler - CEO

Job Titles:
  • Chief Executive Officer
  • Member of the HSGCF Board

Thomas Keller - CEO, President

Job Titles:
  • CEO
  • President

Tina Gillespie

Job Titles:
  • Chairman / Chief Executive Officer / Harrison County Community Hospital
  • Chief Executive Officer / Harrison County Community Hospital

Tricia Gerdes

Job Titles:
  • Underwriter I

Tyge Fourtner

Job Titles:
  • President of ProCon
  • President of Providers Insurance Consultants
Mr. Fourtner serves as President of Providers Insurance Consultants. He has 24 years of experience in the insurance industry. Most recently, Mr. Fourtner had been assisting large national and international clients with risk financing, risk management consulting, program design/structure, and coverage placement at the largest privately held global brokerage firm. Mr. Fourtner has a Bachelor's degree from Miami University and a Master's degree from Southern Illinois University - Carbondale. He also holds the Associates in Risk Management designation.

Velma Van Winkle

Job Titles:
  • Senior Claim Consultant

William Hellebusch

Job Titles:
  • Administrator / Hermann Area District Hospital