DAVID PEIRCE

I have been in the business of repairing domestic appliances for over 30 years, After leaving college at 18 I joined Hotpoint on their apprenticeship scheme which covered all areas of the business, working in the stores, collating spare parts and booking customer service calls for clients. I progressed quickly and became a Field Service Engineer gaining extensive training and experience on all of their products. I then progressed to Senior Service Engineer and then Team Leader where I managed a team of 8 Service Engineers. After working for Hotpoint for 9 years I decided to take the plunge and set up my own business and have never looked back. I understand the importance of good customer service and am able to offer my customers a timed appointment rather than a day appointment and usually visit within 2 working days rather than Hotpoint's 1 or 2 weeks. I am always greeted with a smile from my customers. 90% of my work comes from an existing customer base and recommendations from them..

Primary location: Sevenoaks United Kingdom