SAFEAGENT - Key Persons
Job Titles:
- Chief Executive
- Member of the Board
Isobel has been chief executive at safeagent since 2001, including under the company's former name as the National Approved Letting Scheme.
She has been campaigning for a safer, fairer rental environmental for all for over two decades. Isobel is passionate about raising standards among lettings and management agents and ensuring that safeagent accredited firms provide the best possible service for landlords and tenants.
John brings a significant understanding of property management to our board.
As former managing director at Touchstone, John's leadership saw the company become the country's largest PRS property manager. In 2012, Touchstone became part of the Places for People Group, one of the largest property management, leisure, development and regeneration companies in the UK with over 180,000 properties.
John is particularly passionate about the role safeagent had to play in campaigning for the introduction of mandatory client money protection to protect consumers.
Richard brings to safeagent a strong understanding of the regulatory role of local authorities in the private rented sector. In 2015, he launched the London Property Licensing website as a free resource to provide expert and impartial advice on regulation of the private rented sector for landlords and agents.
As former head of the Local Authorities Coordinators of Regulatory Services (LACORS) housing team, Richard was responsible for helping councils across England to implement the Housing Act 2004. Richard's recent experience includes pioneering a balanced and proportionate approach to regulation of the private rented sector, as head of private sector housing at Redbridge Council
Steve brings a wealth of experience to the safeagent board, having worked in and around the insurance market for the past 40 years, managing teams with strong growth ambitions while delivering to profit targets. He retired from Howden Insurance Brokers in 2023 after 17 years as an executive director. Prior to this, he was a partner at McCavitt Ray & Company.