SNAPSUPPORT - Key Persons


Madhu Augustine

Job Titles:
  • Chief Platform Officer
Madhu has extensive experience in enterprise software development and commercialization across various industries and geographies. Prior to starting SnapSupport, which has now become Opsivity, he founded Ceino Technologies, a software services company focused on serving leading companies in Life Sciences. Before Ceino, he held various positions at Life Technologies (now part of Thermo Fisher Scientific) including product management leadership for a $100M+ reagent product line, and software management for the real-time PCR instruments. Madhu has an MBA from Wharton School of Business and Bachelors in Computer Science from NIT, India. In between working, playing with kids, and helping with household stuff, he loves spending time in the gym and tinkering with product ideas!

Patrick Neise - CTO

Job Titles:
  • Chief Technology Officer
With a background forged within the U.S. National Security Agency (NSA), where he was a member of a select group of hackers known as the Red Team, Patrick has built a career at the forefront of technology. He was most recently the Chief Information Security Officer and Chief of Engineering at RealWear. At Opsivity, he is mapping out the vision and technology roadmap for the organisation and integrating solutions and features in a manner than can scale while leveraging the vast technical talent across the company. He holds a Doctorate in Engineering from George Washington University, a Masters in Information Security Engineering from the SANS Technical Institute, a Masters in Information Technology Management from Webster University, and a Bachelors in Electrical Engineering from the University of Texas at Austin.