MAICO HEARING SERVICE - Key Persons
Bev first learned about audiology as a teenager during an appointment with an Ear, Nose and Throat (ENT) Specialist. In 1988, Bev graduated as an audiologist with a Master's of Science (Applied) degree from McGill University. After graduation, Bev returned to her hometown of Gander to work at the James Paton Memorial Hospital where she was the only audiologist between St. John's and Corner Brook at the time. After 30 years, Bev retired from her roles of clinical and lead audiologist with Central Health; however, she was not ready to give up her love of audiology and the joy of helping people. Bev is thrilled to continue to use her wealth of knowledge to provide hearing, tinnitus and audiological counselling services to the people of Central Newfoundland in the Maico Hearing Service clinic in Gander.
Bev has a lifelong love of fitness and when she's not in the clinic, you'll find her in a gym, running, cycling, snowshoeing or skating. She's also a proud nanny to Georgia, Eva and Oliver and whether they are baking cookies, playing ball or playing with Barbies, she treasures every second with them.
Brittany joined Maico Hearing Service in January, 2018 after completing an Office Administration Technology Program at Academy Canada. Brittany has a natural ‘knack' for helping others that is evident to everyone she assists on a daily basis. Since she has been working with Maico, she has learned a great deal about hearing health and hearing technology and strives to expand on her knowledge each and every day. Brittany is currently working as a Patient Care Coordinator at our Corner Brook clinic location and is looking forward to furthering her education to become a Hearing Instrument Specialist. Outside of work, Brittany enjoys spending time with her boyfriend, their daughter and their two dogs. She also loves to watch movies, sing and spend time with her family.
Devon is new to Newfoundland, but not new to audiology. Practicing for nearly 3 decades, Devon moved across Canada from British Columbia to experience Atlantic Canada. Devon has worked in many areas of audiology with pediatric and adult populations, including industrial audiology and special needs testing, in private clinics, public health and hospital settings. She earned her clinical doctorate in audiology from Florida State University in 2010. Knowing the effects of untreated hearing loss on her patients and their families, she strives to give them the best service, advice and support needed to make the right decision for their hearing. She has taken this passion around the world, working in the US, Canada, Vietnam and Africa.
Dwight is originally from Saint John, New Brunswick. After high school, he pursued further education at St. Mary's University by obtaining an undergraduate Degree in Business with a major in Economics. From there, he was off to Greeley, Colorado to attend the University of Northern Colorado to obtain a Master's Degree in Audiology. Upon completion of his degree in 1978, he returned to Saint John to start work at the Saint John General Hospital, first as a clinical audiologist and finishing 23 years later as Regional Manager of Audiology Services for the Atlantic Health Sciences Centre. Leaving the public sector, Dwight moved on to spend time working in the corporate hearing aid field with Siemens Hearing Instruments as their Atlantic Canada Regional Manager. Four years later, he ventured into the private practice world by setting up his own hearing care practices. After 7 years in St. Stephen, New Brunswick, Dwight moved to Newfoundland to marry his wife Leona and work with the Maico Hearing Service team. Dwight has 40 years of clinical audiology and hearing aid experience that positions him well to deliver quality hearing health care to his patients and he certainly knows the value of the exceptional patient care and service that is delivered daily by all members of the Maico team!
Job Titles:
- Patient Care Coordinator
- Patient Care Coordinator at Our Corner Brook
Georgia joined our team as the Patient Care Coordinator at our Corner Brook clinic at the end of 2021. She was born in Corner Brook, then lived in California for 18 years, and decided to move back home to Corner Brook in 2012. She worked for almost 23 years in the Veterinary Medical field before transitioning to the hearing health industry. She enjoys helping our patients with their hearing aid needs both at the front desk and on the phone. She is continually learning about hearing technologies and knows the importance of hearing health in daily life. In her personal time Georgia loves to listen to music, dance, cook and spend time with her family and her fiancé.
Hilary is the Lead Audiologist at Maico Hearing Service, based in our St. John's clinic. She joined the team in 2012 after graduating with her Masters of Science in Audiology from Dalhousie University in Halifax. She is a ‘townie', born and raised in St. John's, and so was thrilled to get the opportunity to move back home to begin her career. Having started with Maico Hearing Service before clinic expansions and major growth spurts, she is proud of every member of the expanding team with whom she has the privilege of working.
Job Titles:
- Office Coordinator
- Office Coordinator at Our St. John
Hollie is an Office Coordinator at our St. John's clinic. She graduated from Memorial University with degrees in Kinesiology and Education. Hollie has a kind and gentle disposition, and with 10 years of teaching experience, she brings great organizational skills and problem-solving abilities to the team. She is a busy mom of two young kids. Hollie and her husband have an adventurous, sweet son and a loving, strong-willed daughter. Hollie enjoys spending time with family and going on adventures to find ducks in their neighborhood! Hollie thrives when she is working in a positive atmosphere and is enjoying getting back to her health-care roots with Maico Hearing Service.
Jean graduated from Academy Canada's Business Administration program in 2000. She joined our team in 2021 as our Accounting Clerk, based in our St. John's location. In her free time, she enjoys staying active by hiking, kayaking, snowshoeing, or doing anything outdoors; she loves spending time with her friends and family; and she has a passion for travelling and all the adventures it brings.
Michelle joined Maico Hearing Service after completing her Masters of Science in Audiology from Dalhousie University in 2017. She was a recipient of the Alumni Award from the School of Human Communication Disorders for Academic and Clinical Excellence in Audiology and brings a breadth of knowledge to the field as someone who has worn hearing technology for more than 20 years. Michelle's passion is to help individuals with hearing loss live the best life possible by combining her clinical expertise with her own personal experiences, providing a holistic approach to hearing care. She was recently elected as a Board of Director for the Canadian Hard of Hearing Association of Newfoundland (CHHA-NL) and is a strong advocate for individuals with hearing loss in our province. Outside of work, Michelle enjoys being active, travelling and spending time outdoors with her husband and golden retriever puppy!
Job Titles:
- Office Coordinator
- Office Coordinator at Our Corner Brook
Nickole is an Office Coordinator at our Corner Brook clinic. She was born and raised in South Western Ontario with family roots in Newfoundland. After graduating from a Medical Office Assistant Program in 2005, she found her way to the beautiful province that she now considers home. In her personal life, she is married to her ‘partner in crime' and is an animal lover. Outside of work Nickole enjoys camping, hiking and DIY projects. Nickole brings to Maico over a decade of experience in her field. She prides herself in going above and beyond and doing her job well. Being a part of a team that strives to have a positive impact on patients' lives is what makes Maico feel like home to her. She considers developing relationships with patients and sharing in the experience of improved quality of life to be priceless. She truly cares about the way patients hear.
Nicole's interest in Audiology developed from many years of seeing the effect of hearing loss on her grandmother, attending hearing aid appointments with her, and helping her with communication breakdowns. This interest eventually transformed into a passion, resulting in the high-energy Audiologist that you see today! Nicole joined the Maico Hearing Service team in April, 2017 after completing her Masters of Science in Audiology at Dalhousie University. In December 2016, she received the Elks & Royal Purple Fund for Children Gordon Leslie Memorial Scholarship through Speech-Language & Audiology Canada (SAC) and in October 2017, she received the Canadian Academy of Audiology (CAA) Student Award, presented to Audiology graduate students in Canada "distinguished by their academic excellence and their activities promoting the profession of audiology". In addition to her passion for Audiology, Nicole also has a love for artistic activities such as painting, singing, dancing, and crafting!
Job Titles:
- Hearing Instrument Specialist
Roy is a Hearing Instrument Specialist who has been with Maico Hearing Service since day one - he and his father started the company over 50 years ago from their home in St. John's! Since then, he has been known to provide exceptional hearing care to his loyal patients across the province. Roy genuinely loves helping people and is known for his friendly, caring demeanor. He enjoys spending time with his granddaughter, is an avid hockey player, a pillar in his church community, and a classic car enthusiast. Although you may not find Roy at the clinic on a daily basis now, he enjoys coming in regularly to help out and spend time with patients and the team.
Samantha joined Maico Hearing Service in 2020 when the Gander location opened. Before joining the team, she completed a two-year office administration program where she graduated top of her class with an honours diploma, and was the runner up valedictorian. Samantha completed her work term with the audiology department at the James Paton Memorial Hospital. Being born and raised in Gander, Samantha loves working with Maico Hearing Service and having the opportunity to give back to the community she grew up in. In her free time Samantha enjoys listening to music, playing with her kitten, and spending time with her partner and family.
Sharon is a part-time Office Coordinator at our St. John's clinic location. Following a long career with Eastern Health as a Licensed Practical Nurse, Rehabilitation Assistant, and Audiology Assistant, she joined the Maico team where our patients have been benefiting from her skills and expertise. You will find Sharon answering the telephones, processing new hearing aid orders, welcoming patients, and coordinating patient and clinician schedules. Sharon is also a certified yoga instructor and enjoys sharing her knowledge with her friends and coworkers. In her spare time, she enjoys running, reading, journaling, and socializing with family and friends.
Job Titles:
- Patient Care Coordinator
- in 2014 As a Temporary Patient Care Coordinator
Trudi joined Maico Hearing Service in 2014 as a temporary Patient Care Coordinator - little did she know that she would love the job so much that she would accept a permanent, full-time position with the clinic! Trudi completed an office administration course and was a busy stay-at-home mother of four until she decided to re-enter the workforce to help other families improve the quality of their lives. Trudi loves her position at Maico Hearing Service and thoroughly enjoys seeing people's lives rejuvenated by improving their hearing health. Outside of work, Trudi enjoys reading, socializing with friends, and travelling with her husband to visit their children and grandchildren.
Job Titles:
- Patient Care Coordinator
- Patient Care Coordinator at Our St. John
Vicki is the Patient Care Coordinator at our St. John's clinic. She enjoys spending time with her husband and two children, and in her free time she enjoys long walks and listening to music. Vicki has been involved in the medical community for many years now: she graduated with honours from the Medical Administrative Specialist program at Eastern Academy in 2016, then worked for five years as a Medical Secretary before joining the Maico Hearing Service team. You will see Vicki at the front desk where she will offer you a warm beverage, a kind smile, and friendly conversation.