CINDY HALLAS - Key Persons


Lucia Koleski

Job Titles:
  • Bilingual Loan Officer
I was born and raised in Jalisco, Mexico, with strong family and core values. My vision to serve the community in an international context encouraged me to become part of the Mexican Foreign Service for almost twelve years. I was posted as Consul of Economic Affairs and later on Consular Affairs at the Mexican Consulate in Phoenix. I am very proud of this incredible accomplishment and find it rewarding to assist Mexico and Americans to blend and come together culturally. This previous experience allowed me to understand better how to support newcomers. Culturally, I have learned how dynamic and important family is. I was fortunate enough to have strong family roots and relationships. I am a firm believer this has a lot to do with my upbringing. My parents owned a house and knew what it took to make it a home. I was blessed to grow up in such a nurturing environment with supportive and loving parents, siblings, and close friends throughout my life. I instantly found so much value in the home and what it takes to make it a home for not only myself but for my own family as a grown adult. So, it is now my passion to extend this to many others who also value and aim to have their own home. Knowing that finding the perfect home is of utmost importance to strengthen families and help its members to develop their potential fully, I turned into the mortgage industry to continue this path. In my years in Arizona and in the United States, I have discovered that my culture seems to be left out at times on the proper strategies and education on how to become a homeowner. Many do not even understand the concept of credit, how it works, and how we can leverage it to lead to bigger and better opportunities in their lives. Through my own journey, I have learned that having excellent credit allows me to borrower money for cheap and even get paid to borrower money. This is just one topic that I am passionate about educating others on. For many, this can be a realistic path as well; however, most do not even understand how to accomplish this. My mission is to be the resource that educates as many people along the way, help them improve their credit, overall financial situation, and navigate through the lending world, so more and more can truly accomplish their goals for their family in becoming a homeowner. I have experienced first-hand how gratifying this is and want to lead so many more to homeownership. I am willing to provide the education and information that so many people lack. Diverse work experience in both the public and private sectors has provided me with the ability to listen, understand each client's standing point, and find feasible solutions. The clients' best interest is what matters; providing them with the understanding of their choices is my commitment. I am a natural problem-solver and strive to truly understand our clients' goals and needs, then assist and navigate them toward accomplishing their goals. It is so rewarding witnessing a first-time homeowner or watching an individual's credit score jump up in a small timeframe now, making homeownership possible for them. Many I've worked with were skeptical to believe they could be homeowners. So, being part of this journey is incredible. I absolutely enjoy this part of my career.