Work with management in performing assessment/audit of IT operations to include: Operations, Support, Administration, Capacity Planning, Customer Support, Help Desk and Customer Call Centers organizations. Develop, business based, recommendations and measurement metrix to improve reliability, quality, customer service/support while reducing Total Cost of Ownership for all technology based services...
Using business objectives, develop technology solutions which are focused on complimenting and enhancing the business...
Assist an organization in selecting and purchasing computer, network and software resources at competitive rates.
Also known as: D&A Inc.