LIEBER & ASSOCIATES

Lieber & Associates is adept at integrating the phone channel with other departments. It identifies opportunities for links, and works with key departments to create them. It does this with professionals, medical staff, or the warehouse. The firm has special expertise in creating linkages with advertising, branding, and marketing. Consultants integrate call center operations with the company to meet business goals... Lieber & Associates provides consulting services to clients with call centers in all business sectors... Lieber & Associates' expert consultants focus entirely on customer contact center services. The firm advises call center operations of all scales. Ones with thousands of agents, medium-sized centers with 100--800, and smaller departments with 10-99 reps. L&A scopes services to each client's scale, complexity, and goals.

Also known as: Lieber & Associates, Inc.

Primary location: Chicago United States