ICCCA

ICCCA is a group of experienced, globally recognised contact centre professionals: specialists in all strategic, operational and skills development areas of Call Centres, Contact Centres and Customer Engagement... ICCCA can offer you the opportunity to draw on a wealth of customer interaction and engagement contact centre skills, talents, experience and expertise, thanks to an international membership that encompasses some of the most proficient industry ‘Thought Leaders', with a breadth and depth in all Strategic, Operational and Skills Development aspects of Call Centres, Contact Centres and Customer Engagement that is unsurpassed.

Also known as: ICCCA Brains Trust